Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of gary simon

gary simon

June 20, 2025

5  out of  5
rating by gary simon
"Ita made my experience getting insurance so easy. I don’t usually leave reveiews but I wouldn’t feel right if I didn’t express how satisfied I was with her service. Thank you for your patience and answering all my annoying questions lol."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! JENNIFER LAMPHERE - TOLLAND"
Profile photo of Eneida SILVA

Eneida SILVA

June 17, 2025

5  out of  5
rating by Eneida SILVA
"Ita was very professional, friendly, respectful, and a pleasure to interact with. Highly recommend her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! JENNIFER LAMPHERE- TOLLAND "
Profile photo of Raflq Khan

Raflq Khan

June 13, 2025

5  out of  5
rating by Raflq Khan
"She was very kind and helped me through everything!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help with your insurance needs. thank you, Jennifer Lamphere- Tolland"
Profile photo of Amr Kaid

Amr Kaid

June 12, 2025

5  out of  5
rating by Amr Kaid
"Ita is a great agent! Saved me on my car insurance and set me up with life insurance to better protect my family. I kept slacking on my exam for the life insurance and she made sure I did what I had to do. Thank you!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks again Jennifer Lamphere- Tolland"
Profile photo of Sufyan Shaikh

Sufyan Shaikh

May 28, 2025

5  out of  5
rating by Sufyan Shaikh
"I had nice experience with statefarm and helpd me whenever I needed!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Jennifer Lamphere- Tolland"
Profile photo of OMER Ahmed Omer Bazara

OMER Ahmed Omer Bazara

May 8, 2025

5  out of  5
rating by OMER Ahmed Omer Bazara
"Jennifer Lamphere . State farm it's not only insurance agency but it's big family I'm so proud to be one of this agency customers thank for everything you do to me in my recent car accident"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. JENNIFER LAMPHERE- TOLLAND"
Profile photo of Donald Routhier

Donald Routhier

May 6, 2025

5  out of  5
rating by Donald Routhier
"I get great service here for my car and apartment insurance but really love to talk with Nicky , she is very friendly and will go out of her way to keep you happy .. thank you ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jennifer Lamphere - Tolland"
Profile photo of George LaBissoniere

George LaBissoniere

April 30, 2025

5  out of  5
rating by George LaBissoniere
"They have been very helpful and are always available when I need them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Jennifer Lamphere- Tolland"
Profile photo of Hayley Fuller

Hayley Fuller

April 25, 2025

5  out of  5
rating by Hayley Fuller
"This agency is truly tue best. Alanna is the best agent I have ever dealt with!! She went way above and beyond with us and I am extremely grateful!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! JENNIFER LAMPHERE- TOLLAND"
Profile photo of Brad Shanler

Brad Shanler

April 23, 2025

5  out of  5
rating by Brad Shanler
"I have been using this office for a few years now. Recently I have had to make some changes with my auto. Alanna has been helping me every step of the way from adding a car to my policy to adding my motorcycle and any other questions I have had. She has emailed me back and forth to make sure that everything was all set. She sets the standard for customer service and I very much appreciate everything she has done."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!- JENNIFER LAMPHERE- TOLLAND"
Profile photo of Albert Quintana

Albert Quintana

April 23, 2025

5  out of  5
rating by Albert Quintana
"Ita @ Jennifer Lamphere - State Farm Insurance provided me excellent customer service, explained all insurance services i purchased and answered all my questions. This is how all customers should be treated when calling an insurance company. Some companies should take notes from this place on how to treat a customer, Thanks Ita."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!- JENNIFER LAMPHERE- TOLLAND"
Profile photo of george russell

george russell

April 16, 2025

5  out of  5
rating by george russell
"Working with Jenn was always a pleasure. She is knowledgeable, professional and made me feel like I was more than just another customer. I give a five because there is not an option for a 6."
We responded:
"Thank you so much for your kind words! Working with you was truly a pleasure as well. I’m so glad to hear you felt valued and well taken care of—that’s exactly what I strive for. Your five-star review means the world to me (even if we can’t give out six!). Please don’t hesitate to reach out if you ever need anything in the future! JENNIFER LAMPHERE- TOLLAND"
Profile photo of Jessica Perkins

Jessica Perkins

March 20, 2025

5  out of  5
rating by Jessica Perkins
"This specific branch is exceptional. I can't say enough positive things about their office. I enjoy having State Farm insurance to begin with, but even so more having THIS office. Jennifer and all of her staff are not only caring and personable but so well organized and quick with any documents I may need or paperwork I need to fill out. My husband and I were in a car accident, and when I called their office they were spot on on helping me with everything! I was in a total panic the whole week, and the WHOLE office knew me every time I called, which was almost every day. Anyone who answered the phone helped me. This is how this office works! 😊 Once my husband and I were ready to purchase a new vehicle, our salesman called Jennifer's office to add it to our insurance policy. He spoke to Nicki and said she was awesome. She knew who we were, got all of our information from him and had everything he needed in less than 5 minutes. He was impressed! It was such an easy process with her help. State Farm has some great employees at this branch! ⭐⭐⭐⭐⭐"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! your words are so kind and thoughtful we truly appreciate it - JENNIFER LAMPHERE STATE FARM TOLLAND"
Profile photo of Janice Silva

Janice Silva

March 14, 2025

5  out of  5
rating by Janice Silva
"I have been doing business with State Farm for a little over two years. I needed some paperwork very quickly and Alanna was very professional and extremely helpful. Thank you, Alanna."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. JENNIFER LAMPHERE- TOLLAND "
Profile photo of Damaris Hernandez

Damaris Hernandez

March 11, 2025

5  out of  5
rating by Damaris Hernandez
"Ita was super helpful friendly and knowledgeable. Left with no questions and feeling great about my policies. Highly recommend her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! JENNIFER LAMPHERE- TOLLAND"
Profile photo of Melissa Smith

Melissa Smith

March 4, 2025

5  out of  5
rating by Melissa Smith
"I recently changed my car insurance over to Jennifer Lamphere State Farm Insurance. I am so happy that I did. It was so nice to have someone go through all of my options to help me pick out what would work best for me. My old policy with my other insurance company did not take the time to go over my options and I was, without a doubt, under insured. I am thankful that I was never in an accident otherwise, I would have figured that out at the most inopportune time, my time of need. They are not pushy at all, they want to educate you first and foremost. The quality of service is top notch!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! JENNIFER LAMPHERE- TOLLAND "
Profile photo of Jenna Liebla

Jenna Liebla

February 20, 2025

5  out of  5
rating by Jenna Liebla
"I have had such great service from Jennifer and her coworkers throughout the years that I have had State Farm insurance. They are always willing to work with me at times of financial struggle. Jennifer is always so cheery and helpful whenever we communicate. She has really helped me these last few years. 🩷 I can’t say enough wonderful things! Highly recommend. 💯⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! JENNIFER LAMPHERE- TOLLAND"
Profile photo of Tera Cooper

Tera Cooper

February 10, 2025

5  out of  5
rating by Tera Cooper
"Nicole @ Lamphere Insurance Co. delivers top-notch service with a personal touch. Their team is knowledgeable, responsive, and truly cares about finding the best coverage for their clients. Highly recommend for anyone looking for reliable and trustworthy insurance!”"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs.- JENNIFER LAMPHERE- TOLLAND"
Profile photo of Benen Elshakhs

Benen Elshakhs

January 9, 2025

5  out of  5
rating by Benen Elshakhs
"Amazing customer service and customer assistance. I've been with State Farm for my auto insurance for years, they give me great rates, but also have some of the best customer service I've experienced anywhere. They answer the phones and return calls promptly, and proactively reach out to me to resolve issues. Any time I get on the phone with the office, they are very friendly helpful, and informative, and answer any questions I have. Could not ask for more."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! JENNIFER LAMPHERE- STATE FARM TOLLAND"
Profile photo of Erika Moore-Pollard

Erika Moore-Pollard

January 9, 2025

5  out of  5
rating by Erika Moore-Pollard
"Recently moved to CT and needed to transfer over from a different state. Alanna and the team have been really helpful with the transition on and getting my auto and renters insurance done in a timely manner. My bill even went down! Really happy with this branch so far!"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! JENNIFER LAMPHERE- STATE FARM TOLLAND"
Profile photo of Rebecca Pisarski

Rebecca Pisarski

December 13, 2024

5  out of  5
rating by Rebecca Pisarski
"Very helpful and on top of everything. Grateful to have Jen and her team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! JENNIFER LAMPHERE STATE FARM TOLLAND"
Profile photo of Amber Lindsay

Amber Lindsay

December 3, 2024

5  out of  5
rating by Amber Lindsay
"Nicki was super fast to respond, finding me the best policy for both my home and car! Very excited and very pleased with the service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! JENNIFER LAMPHERE STATE FARM TOLLAND"
Profile photo of Amy

Amy

December 2, 2024

5  out of  5
rating by Amy
"I reached out for a quote. They got back to me right away. Ashley and Jenn were helpful & thorough in reviewing my coverages."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! JENNIFER LAMPHERE STATE FARM- TOLLAND"
Profile photo of Dave

Dave

November 22, 2024

5  out of  5
rating by Dave
"Saved a lot of money moving to State Farm but more importantly was the quality service from the office. Nicki provided several quotes for me with different options for coverage and consulted about whether or not to include some. Changing Ins. with 4 vehicles is never EZ. Nicki is my EZ button."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! JENNIFER LAMPHERE- STATE FARM TOLLAND"
Profile photo of Amanda Holley

Amanda Holley

November 4, 2024

5  out of  5
rating by Amanda Holley
"I just brought a new home and Alanna got me a great quote for Homeowners insurance and I also switch my car insurance at the same time. She was very informative and answered all the questions that I had. Thanks Alanna!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jennifer Lamphere State Farm- Tolland"