State Farm® Insurance Agent Jennifer Lamphere
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
amber ding
July 11, 2026
5
out of
5
rating by amber ding
"I highly recommend Jen to anyone looking for an insurance agent.
English is not my first language, so I often have questions and sometimes worry that I might not fully understand everything over the phone. Because of that, I frequently text Jen instead. Even though I know answering all my messages takes extra time, she has always been incredibly patient, responsive, and professional.
She never makes me feel like I’m asking too many questions. Instead, she takes the time to explain everything clearly and makes sure I understand my insurance coverage and options. Her kindness, knowledge, and dedication have given me great peace of mind.
I truly appreciate all of her help and outstanding customer service. If you’re looking for an insurance agent who genuinely cares about her clients, I highly recommend Jen. Thank you, Jen!"
Tracy Durfee
June 30, 2026
5
out of
5
rating by Tracy Durfee
"Jen is great! Knowledgeable, efficient, helpful & a pleasure to deal with"
We responded:
"Hi Tracy! We love hearing feedback like this—thank you for taking the time to share. Jen will be so happy to know she made your experience smooth and easy. 😊 Lamphere Insurance Agency"
Kate Wight
June 26, 2026
5
out of
5
rating by Kate Wight
"He is great! Personable, available and knowledgeable. I highly recommend her!!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jennifer Lamphere’s Agency. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Benjamin Thomas
June 11, 2026
5
out of
5
rating by Benjamin Thomas
"Amazing experience setting up new policies"
We responded:
"Dear Benjamin, Thanks for the 5 Star Review! We love that you had such a great experience! Thanks for sharing. We look forward to keeping up the great work! Lamphere Insurance Agency"
Debbie Jones
June 10, 2026
5
out of
5
rating by Debbie Jones
"I was dreading signing up for home and auto insurance once we moved from out of state, however, Jen Lepine made everything so easy. She kept in constant contact with me thru emails and phone calls especially when we had closing issues, Jen was able to work with us!! Jen was able to get us the best quotes for all our needs including Life, which we were not intending to get but her number crunch abilities made it a no brainer!!! I will be shouting her praises to anyone looking for insurance (and even those who aren't) THANKS JEN!!! The Jennifer Lamphere State Farm should be so happy you are on their team!!"
We responded:
"Debbie, Thank you so much for the amazing review! We’re truly glad Jen was able to make your home and auto insurance process so easy—especially while you were dealing with closing issues. It means a lot that her communication and “number crunching” helped you find the best quotes for all your needs, including life insurance (even if it wasn’t originally on your plan).
We appreciate your trust and your kind words—Jennifer Lamphere State Farm is lucky to have Jen on our team. Please don’t hesitate to reach out anytime, we’re always here to help! Lamphere Insurance Agency"
Mark Gingras
June 10, 2026
5
out of
5
rating by Mark Gingras
"Jennifer Lamphere and the entire State farm family , were really there for me when I needed them the most, they earned my business by doing one thing.
They listened !
They provided outstanding customer service , and I couldn't be happier.
They truly earned the jingle award in my book , " Like a good neighbor , States Farm is there !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Look forward to working with you in the future, Jennifer Lamphere- Tolland"
Sarah Luginbuhl
June 10, 2026
5
out of
5
rating by Sarah Luginbuhl
"Jenn was great to work with, she was fast efficient and made sure I had the best coverage."
We responded:
"Hey Sarah, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Lamphere Insurance Agency"
John Collins
June 5, 2026
5
out of
5
rating by John Collins
"Recently purchased a car that needed to be added to my existing policy. Jennifer was great to deal with. Paid attention to all details and was responsive to all my questions. She worked quickly to get everything ready for my meeting with the dealership later that day."
We responded:
"Hey John, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. See you soon! Lamphere Insurance Agency"
LJ Jones
June 3, 2026
5
out of
5
rating by LJ Jones
"Jen was absolutely amazing! I switched from an agent run Progressive for Auto where I was paying $2100 a month to $1089. That’s around $14k of savings a year ! She did not stop trying to save me money and did all the leg work for me.
Best experience in insurance ever."
We responded:
"We are grateful for your 5-star review, LJ! Thanks for taking a moment to share your positive rating of State Farm Agent Jennifer Lamphere’s Team here in Tolland . "
Paul LeDuc
May 28, 2026
5
out of
5
rating by Paul LeDuc
"Everyone knows the deal, insurance agents talk the talk get your business and drop you like a bag of rocks. NOT JEN, with one N in her name, went above and beyond in helping me save Money and transitioning to State farm for Auto and home insurance. Spent countless time on the phone with my mortgage company resending my new binder etc. until they got it straight. Thank you JEN!!! NEED insurance call State Farm aak for JEN with one N!!!"
We responded:
"Paul, Thanks for choosing us and leaving Jen such a great review! It's feedback like yours that reminds us why we do what we do. Our goal will always be to provide the best experience. It was a pleasure to serve you. Lamphere Insurance Agency"
Jason
April 22, 2026
2
out of
5
rating by Jason
"The people in the office were nice to work with. I’ve never had so much intervention required for auto insurance. Also, an incredible amount of paperwork mailed. I later moved to paperless. Frequent odometer readings required and the drive safe app was down most of the time or features weren’t working. Had to use two different apps to manage the account. I’ve never had so many inquires and feedback required for a plan I used once for a tow over many years. I don’t want to be bugged to make frequent updates. Overall, not a good experience. Rates going up made me finally switch carriers. Sophia was great to work with in the end when shopping for better rates."
We responded:
"Thank you for taking the time to share your detailed feedback. We’re glad to hear that our office team were helpful during your experience. However, we’re sorry to learn that aspects of the process, including the frequent paperwork, multiple app usage, and ongoing updates, caused frustration.
We strive to provide thorough service and support, especially when it comes to keeping coverage accurate and up to date, but we understand that the level of communication and requirements may not be ideal for everyone. Your comments about the Drive Safe app and managing the account are very valuable, and we will be sharing this with our team to explore ways to improve the user experience.
We regret that these challenges, along with rate increases, led you to switch carriers. Please know that your feedback helps us improve, and we appreciate your honesty.
Thank you, Lamphere Insurance"
Nicole Boss
April 22, 2026
5
out of
5
rating by Nicole Boss
"Best experience!! I learned so much about insurance from Itandehui and really enjoyed my time with them!!"
We responded:
"Hello Nicole, Thanks for leaving such a great review! We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! Thank you, Lamphere Insurance."
Steven Reynolds
March 27, 2026
5
out of
5
rating by Steven Reynolds
"The personnel at the Lamphere Agency is top notch ! So knowledgeable and professional ! They have great customer service ! Thanks Jenn and Sophia !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jennifer Lamphere- Tolland"
San sha
March 24, 2026
5
out of
5
rating by San sha
"Sofia helped a lot with all my request and went above and beyond to help."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Sofia was able to assist you and go above and beyond to meet your needs. We truly appreciate your feedback and look forward to helping you again in the future! Lamphere Insurance Agency"
Christian Butterworth
March 11, 2026
5
out of
5
rating by Christian Butterworth
"Sophia Johnson was amazing helping answering my concerns and did an amazing job!!!"
We responded:
"Hello Christian, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you. Lamphere Insurance Agency"
Adam Golka
February 18, 2026
5
out of
5
rating by Adam Golka
"Ita is a very intelligent and professional asset to this agency and has saved me over 10k a year on my business auto and homeowners insurance policy. Service with this agency is unmatched in my opinion.
Adam Golka"
We responded:
"Hey Adam, Thanks so much for taking the time to share your positive experience! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. We look forward to helping you again soon. Lamphere Insurance Agency"
Crystal Raia
February 13, 2026
5
out of
5
rating by Crystal Raia
"Sophia was amazing to work with! She was incredibly helpful when I needed to make changes to my policy and made the whole process quick and easy. She’s very knowledgeable and took the time to explain what coverage I needed and why. I would highly recommend working with her!"
We responded:
"Crystal, Thank you for your wonderful feedback! I’m so happy to hear that Sophia could support you through the process and clarify your coverage options. It means a lot to know that our efforts made a difference. Please feel free to reach out anytime—We are always here to help! Lamphere Insurance Agency"
Cydonie Brown
February 11, 2026
5
out of
5
rating by Cydonie Brown
"I had an excellent experience working with Tashara at State Farm Insurance. Navigating life insurance can be overwhelming, especially when you’re thinking seriously about your future and your family’s security, but Tashara made the process clear, compassionate, and thorough.
She took the time to review my situation in detail, went over my residence, and worked diligently to help me secure the life insurance coverage my family truly needs. Her patience, professionalism, and genuine care made a difficult process feel manageable and empowering.
If you’re thinking about protecting your loved ones and creating generational wealth, I highly recommend reaching out to Tashara. Give this young lady a call—you’ll gain real peace of mind knowing your family’s future is in good hands."
We responded:
"Hello Cydonie, Thank you so much for your kind words! It truly means a lot to hear that Tasharia could make such an important process feel manageable and empowering for you. Helping you protect your family’s future is something she isvery passionate about. Please know we are always here if you ever have questions or need support along the way. Wishing you and your loved ones all the best! Lamphere Insurance Agency"
Stacey L. Hanlon
January 27, 2026
5
out of
5
rating by Stacey L. Hanlon
"Jennifer's team has been attentive and helpful with our coverage and claim needs. Sophia has been especially great to work with getting our automotive claim finalized."
We responded:
"Hello Stacey, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. See you soon! Jennifer - Lamphere Insurance Agency"
Allen Poitras
January 16, 2026
5
out of
5
rating by Allen Poitras
"Jennifer Lamphere and Sophia Johnson were a pleasure to work with. They were knowledgeable, responsive, and took the time to explain coverage options clearly. Their professionalism and excellent customer service made the entire process easy and stress-free. Highly recommend!"
We responded:
"Greetings Allen, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! It was a pleasure to serve you. jennifer - Lamphere Insurance Agency."
Troy Langer
January 16, 2026
5
out of
5
rating by Troy Langer
"Excellent service every time. The team is professional, responsive, and truly goes above and beyond to make sure everything is handled smoothly. Highly recommend Jennifer lamphere and her team at State Farm insurance."
We responded:
"Thank you so much for your wonderful feedback! I'm thrilled to hear our team consistently provides professional, responsive, and exceptional service. Going above and beyond for our clients is our top priority, and your recommendation means the world to us. Jennifer - Lamphere Insurance Agency"
Tyler Walsh
January 12, 2026
5
out of
5
rating by Tyler Walsh
"Jenifer and Ita are the DEFINITION OF CUSTOMER SERVICE BEING A SUPERVISOR MYSELF. If you want a personable and exceptional State Farm agent. Choose this patch and I’m sure you won’t be let down !!"
We responded:
"Hi Tyler, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. Hope you visit us again soon! Lamphere Insurance Agency"
Pete Place
January 8, 2026
5
out of
5
rating by Pete Place
"Worked with Sophia to update vehicles on a policy for a mutual client, she was very punctual and did a fantastic job. Much appreciated. Would like to have more agents like her in the industry."
We responded:
"Thank you Pete for your kind words! Her punctuality and excellent service truly stand out. We’re grateful to have her on our team and appreciate your recognition. Jennifer - Lamphere Insurance Agency"
Will Veach
December 16, 2025
5
out of
5
rating by Will Veach
"Ita was such a great help to us. She really went out of her way to ensure we got everything we needed and was so friendly! I’ve never had any issues when working with their office. Great job and thanks so much!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ita provided you with exceptional service and went above and beyond to meet your needs. We truly appreciate your continued trust in our office and look forward to assisting you again in the future! Jennifer Lamphere- Tolland"
Malissa Neault
December 15, 2025
5
out of
5
rating by Malissa Neault
"The Tolland branch with Sophia and Jennifer are wonderful. They've gone above and beyond for me during one of the most difficult times of my life. I lost everything in a fire 9 months after purchasing my family's first forever home.. the empathy these women have is unmatched, they fought for me so many times including getting a $47,000 bill for espestos removal that shouldn't have been my problem to begin with. Thank you for all you do!! Keep up the great work, continue touching families ♥️"
We responded:
"Thank you so much for sharing your experience. We are incredibly grateful to be able to support you during such a challenging time. Your kind words mean a lot to us, and we will be sure to pass along your appreciation. Wishing you and your family continued strength and brighter days ahead! ❤️ Jennifer Lamphere- Tolland"