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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of OMER Ahmed Omer Bazara

OMER Ahmed Omer Bazara

May 8, 2025

5  out of  5
rating by OMER Ahmed Omer Bazara
"Jennifer Lamphere . State farm it's not only insurance agency but it's big family I'm so proud to be one of this agency customers thank for everything you do to me in my recent car accident"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. JENNIFER LAMPHERE- TOLLAND"
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Donald Routhier

May 6, 2025

5  out of  5
rating by Donald Routhier
"I get great service here for my car and apartment insurance but really love to talk with Nicky , she is very friendly and will go out of her way to keep you happy .. thank you ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Jennifer Lamphere - Tolland"
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George LaBissoniere

April 30, 2025

5  out of  5
rating by George LaBissoniere
"They have been very helpful and are always available when I need them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Jennifer Lamphere- Tolland"
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Hayley Fuller

April 25, 2025

5  out of  5
rating by Hayley Fuller
"This agency is truly tue best. Alanna is the best agent I have ever dealt with!! She went way above and beyond with us and I am extremely grateful!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! JENNIFER LAMPHERE- TOLLAND"
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Brad Shanler

April 23, 2025

5  out of  5
rating by Brad Shanler
"I have been using this office for a few years now. Recently I have had to make some changes with my auto. Alanna has been helping me every step of the way from adding a car to my policy to adding my motorcycle and any other questions I have had. She has emailed me back and forth to make sure that everything was all set. She sets the standard for customer service and I very much appreciate everything she has done."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!- JENNIFER LAMPHERE- TOLLAND"
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Albert Quintana

April 23, 2025

5  out of  5
rating by Albert Quintana
"Ita @ Jennifer Lamphere - State Farm Insurance provided me excellent customer service, explained all insurance services i purchased and answered all my questions. This is how all customers should be treated when calling an insurance company. Some companies should take notes from this place on how to treat a customer, Thanks Ita."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!- JENNIFER LAMPHERE- TOLLAND"
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george russell

April 16, 2025

5  out of  5
rating by george russell
"Working with Jenn was always a pleasure. She is knowledgeable, professional and made me feel like I was more than just another customer. I give a five because there is not an option for a 6."
We responded:
"Thank you so much for your kind words! Working with you was truly a pleasure as well. I’m so glad to hear you felt valued and well taken care of—that’s exactly what I strive for. Your five-star review means the world to me (even if we can’t give out six!). Please don’t hesitate to reach out if you ever need anything in the future! JENNIFER LAMPHERE- TOLLAND"
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Jessica Perkins

March 20, 2025

5  out of  5
rating by Jessica Perkins
"This specific branch is exceptional. I can't say enough positive things about their office. I enjoy having State Farm insurance to begin with, but even so more having THIS office. Jennifer and all of her staff are not only caring and personable but so well organized and quick with any documents I may need or paperwork I need to fill out. My husband and I were in a car accident, and when I called their office they were spot on on helping me with everything! I was in a total panic the whole week, and the WHOLE office knew me every time I called, which was almost every day. Anyone who answered the phone helped me. This is how this office works! 😊 Once my husband and I were ready to purchase a new vehicle, our salesman called Jennifer's office to add it to our insurance policy. He spoke to Nicki and said she was awesome. She knew who we were, got all of our information from him and had everything he needed in less than 5 minutes. He was impressed! It was such an easy process with her help. State Farm has some great employees at this branch! ⭐⭐⭐⭐⭐"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! your words are so kind and thoughtful we truly appreciate it - JENNIFER LAMPHERE STATE FARM TOLLAND"
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Janice Silva

March 14, 2025

5  out of  5
rating by Janice Silva
"I have been doing business with State Farm for a little over two years. I needed some paperwork very quickly and Alanna was very professional and extremely helpful. Thank you, Alanna."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. JENNIFER LAMPHERE- TOLLAND "
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Damaris Hernandez

March 11, 2025

5  out of  5
rating by Damaris Hernandez
"Ita was super helpful friendly and knowledgeable. Left with no questions and feeling great about my policies. Highly recommend her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! JENNIFER LAMPHERE- TOLLAND"
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Melissa Smith

March 4, 2025

5  out of  5
rating by Melissa Smith
"I recently changed my car insurance over to Jennifer Lamphere State Farm Insurance. I am so happy that I did. It was so nice to have someone go through all of my options to help me pick out what would work best for me. My old policy with my other insurance company did not take the time to go over my options and I was, without a doubt, under insured. I am thankful that I was never in an accident otherwise, I would have figured that out at the most inopportune time, my time of need. They are not pushy at all, they want to educate you first and foremost. The quality of service is top notch!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! JENNIFER LAMPHERE- TOLLAND "
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Jenna Liebla

February 20, 2025

5  out of  5
rating by Jenna Liebla
"I have had such great service from Jennifer and her coworkers throughout the years that I have had State Farm insurance. They are always willing to work with me at times of financial struggle. Jennifer is always so cheery and helpful whenever we communicate. She has really helped me these last few years. 🩷 I can’t say enough wonderful things! Highly recommend. 💯⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! JENNIFER LAMPHERE- TOLLAND"
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Tera Cooper

February 10, 2025

5  out of  5
rating by Tera Cooper
"Nicole @ Lamphere Insurance Co. delivers top-notch service with a personal touch. Their team is knowledgeable, responsive, and truly cares about finding the best coverage for their clients. Highly recommend for anyone looking for reliable and trustworthy insurance!”"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs.- JENNIFER LAMPHERE- TOLLAND"
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Benen Elshakhs

January 9, 2025

5  out of  5
rating by Benen Elshakhs
"Amazing customer service and customer assistance. I've been with State Farm for my auto insurance for years, they give me great rates, but also have some of the best customer service I've experienced anywhere. They answer the phones and return calls promptly, and proactively reach out to me to resolve issues. Any time I get on the phone with the office, they are very friendly helpful, and informative, and answer any questions I have. Could not ask for more."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! JENNIFER LAMPHERE- STATE FARM TOLLAND"
Profile photo of Erika Moore-Pollard

Erika Moore-Pollard

January 9, 2025

5  out of  5
rating by Erika Moore-Pollard
"Recently moved to CT and needed to transfer over from a different state. Alanna and the team have been really helpful with the transition on and getting my auto and renters insurance done in a timely manner. My bill even went down! Really happy with this branch so far!"
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! JENNIFER LAMPHERE- STATE FARM TOLLAND"
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Rebecca Pisarski

December 13, 2024

5  out of  5
rating by Rebecca Pisarski
"Very helpful and on top of everything. Grateful to have Jen and her team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! JENNIFER LAMPHERE STATE FARM TOLLAND"
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Amber Lindsay

December 3, 2024

5  out of  5
rating by Amber Lindsay
"Nicki was super fast to respond, finding me the best policy for both my home and car! Very excited and very pleased with the service"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! JENNIFER LAMPHERE STATE FARM TOLLAND"
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Amy

December 2, 2024

5  out of  5
rating by Amy
"I reached out for a quote. They got back to me right away. Ashley and Jenn were helpful & thorough in reviewing my coverages."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! JENNIFER LAMPHERE STATE FARM- TOLLAND"
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Amy

December 2, 2024

5  out of  5
rating by Amy
"I reached out for a quote. They got back to me right away. Ashley and Jenn were helpful & thorough in reviewing my coverages."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! JENNIFER LAMPHERE STATE FARM- TOLLAND"
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Dave

November 22, 2024

5  out of  5
rating by Dave
"Saved a lot of money moving to State Farm but more importantly was the quality service from the office. Nicki provided several quotes for me with different options for coverage and consulted about whether or not to include some. Changing Ins. with 4 vehicles is never EZ. Nicki is my EZ button."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! JENNIFER LAMPHERE- STATE FARM TOLLAND"
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Amanda Holley

November 4, 2024

5  out of  5
rating by Amanda Holley
"I just brought a new home and Alanna got me a great quote for Homeowners insurance and I also switch my car insurance at the same time. She was very informative and answered all the questions that I had. Thanks Alanna!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Jennifer Lamphere State Farm- Tolland"
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Leslie Dwyer

November 1, 2024

5  out of  5
rating by Leslie Dwyer
"Jenn has saved me a lot of money. She and her team are amazing. Very helpful and responsive. Highly recommend!"
We responded:
"Thank you, Leslie for the kind words!! we truly appreciate your review and your business, Jennifer Lamphere -State Farm Tolland"
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Jim Bushnell

October 22, 2024

5  out of  5
rating by Jim Bushnell
"Seems like many folks today have time to lash out and criticize anything other than perfection. And the truth is everyone can't always get everything they want or feel they deserve. Fewer folks manage to take the short time to give a compliment or a pat on the back. I would be remiss if I did not tell folks they are doing a great job at State Farm. All of the staff are willing to respond and help on every call or email. Reps work with you to get your best premium options and explain any gaps in my understanding. On top of that they are friendly and patient. You can tell they like their job. Thanks to all at State Farm!"
We responded:
"Thank you so much for your thoughtful review and kind words! We’re thrilled to hear about your positive experience with our team here at State Farm. Our goal is always to provide the best possible service, and we’re glad that our staff was able to assist you. Your recognition means a lot to us, and we appreciate you taking the time to give us a ‘pat on the back’! We truly enjoy helping our customers and are always here for you. Thanks again for trusting us with your insurance needs! JENNIFER LAMPHERE STATE FARM TOLLAND"
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Tyler Whaley

October 21, 2024

5  out of  5
rating by Tyler Whaley
"Shopped around for homeowners insurance and they were the ONLY people to actually reach out to me regarding my quote! That simple notion set them apart from all the others! Even though my wife and I were on a time crunch to get the insurance, they had no problem accommodating us and our needs. If you’re looking for any insurance at all, I would highly recommend Jennifer and Alanna! Such sweet people and they really know what they’re doing!"
We responded:
"Thank you for the 5-star review! we are so happy we could help, look forward to working with you in the future. Jennifer Lamphere- State Farm Tolland "
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Yeni Bushy

October 1, 2024

5  out of  5
rating by Yeni Bushy
"My experience was great ! She is the best ,very helpful patient and gives care to detail , i highly recommend calling her ."
We responded:
"Thank you so much for the 5-star review! We are thrilled you found our service helpful and detailed oriented; it means a lot to us that you would recommend calling us, please don't hesitate to reach out! we're always here to help. Thanks again Jennifer Lamphere- State Farm Tolland"